Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Hosting Control Panel you will find a detailed Help Center section featuring various help articles and commonly asked questions. They are compiled by our support team of well–trained technicians. Just type in your question and our clever system will give you the best possible answer.

  • Top quality support service

  • How–To Videos

  • We have compiled a collection of educational video tutorials that detailedly display how you can sort out a common problem associated with your Linux website hosting packages account. You can find the educational video clips in the Help Center section.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 client support service with a sixty–minute ticket response guarantee. Our team of expert technicians will be online for you to respond to all the queries that you could possibly have. During non–peak periods, a response will be provided within just twenty minutes.