1 hour ticket response
Prompt assistance is our primary concern and that’s why we’ve got a team of knowledgeable tech support engineers who are eager to provide a quick reply to any question that you may possibly have. Just open your support ticket from the Hosting Control Panel and we will respond within 1 hour at the latest. As a matter of fact, we work hard and aim for a twenty–minute tech support ticket response time.
A First–Rate Client Care Service
We’ve got a team of web hosting support techs who will be happy to reply to all your questions whenever you require assistance. Most of our support team representatives have lots of years of experience in the Linux website hosting packages industry, which means that you can always rely on fast and in–depth answers to your queries.
A User–Friendly Help Section
Included in the Hosting Control Panel is an easy–to–navigate Help section, which features various sources of information. You can browse through a constantly updated knowledge base featuring web hosting account administration articles and site administration articles, check the instructional video tutorials or browse our F.A.Q. library.