Support and Help Channels
A 1–hour Ticket Response Warranty
Our tech help staff is on–line 24x7 to take care of all of your service demands. Every ticket you submit to us is going to be taken care of within maximum 60 minutes. If your problem demands help from one of our administrators, we’ll forward the ticket to the technician in charge and will notify you that the situation is under control.
Top–class Tech Help Service
We offer 24x7 client assistance via a lightning fast ticketing platform included in your Control Panel. You may contact us at any time about any of the software applications that come pre–installed on your virtual server, this includes the desired Operating System, the server administration panel and our custom created Hosting Control Panel.
A Descriptive Help Section
In the Hosting Control Panel that is included free of charge with the virtual server, you will discover a content rich Help zone, which includes all that you should be informed about when controlling your sites and software. We have introduced a wide range of how–to articles and reviews and video guides that present the important web site supervision duties in an easy to comprehend manner.